Main Article Content
Abstract
Introduction to the Problem: The development of fintech in Indonesia marks a significant milestone in accelerating the national digital economy. As a solution to the limitations of conventional financial services, fintech supports more efficient business processes, particularly for small and medium enterprises. However, the integration of fintech in e-commerce depends heavily on consumer personal data, which is vulnerable to misuse without consent, potentially harming consumers as data owners.
The problem formulation discussed is the protection of consumer personal data in fintech-based e-commerce transactions in Indonesia.
Purpose/Study Objectives: This study aims to identify and analyze the legal provisions for protecting consumer personal data within fintech based e-commerce transactions in Indonesia.
Novelty: It specifically examines the application of Indonesia's newly enacted Personal Data Protection Law as a legal foundation for this context, linking fintech operations directly to consumer data privacy mandates.
Methodology: This research is descriptive and analytical, conducted using normative legal methods, and the data obtained is analyzed qualitatively and legally.
Results/Findings: The study confirms that several Indonesian regulations, particularly the Personal Data Protection Law, provide a robust legal framework for protection. However, these existing regulations require consistent enforcement and monitoring to ensure proper implementation.
Keywords
Article Details

This work is licensed under a Creative Commons Attribution 4.0 International License.
References
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- Tundjung Herning Sitabuana, Ade Adhari, Dixon Sanjaya, Ibra Fulenzi Amri. “The Importance of Personal Data Protection Act for The Protection of Digital Society in Indonesia.” Asian Institute of Research: Law and Humanities Quarterly Reviews 2, no. 3 (2023): 128–41. https://doi.org/10.31014/aior.1996.02.03.77.
- Wardah Yuspin, Alfan Dzikria Nurrachman, Ata Fauzie, Lukman Hakim. “Legal Protection Against Lender in Fintech Peer-to-Peer Lending Sharia.” USM Law Review 7, no. 2 (2024): 933–47. https://doi.org/http://dx.doi.org/10.26623/julr.v7i2.9064.
- William L. Prosser. “Privacy: A Legal Analysis.” California Law Review 48 (1960): 380.
- Yohanes Leonardus Ngompa, Mary Grace Megumi Maran. “Legal Development and Urgency of Personal Data Protection in Indonesia.” JILPR Journal Indonesia Law and Policy Review 5, no. 3 (2024): 627–35. https://doi.org/https://doi.org/10.56371/jirpl.v5i3.284.
References
Amirulloh, Muhamad. “Kewajiban Sertifikat Keandalan Dalam UU PDP: Bukti Pelindungan Data Pribadi Dalam Sistem Elektronik.” Muhamad Amirulloh’s Blog (unpad.ac.id), 2023. https://blogs.unpad.ac.id/muhamadamirulloh/.
Andriyanto Adhi Nugroho, Atik Winanti, Surahmad Surahmad. “Personal Data Protection in Indonesia: Legal Perspective.” International Journal of Multicultural and Multireligious Understanding 7, no. 7 (2020): 176–82. https://doi.org/dx.doi.org/10.18415/ijmmu.v7i7.1773.
Anisa Rachmawati, Selfi Artika, Oktavia Dewi Sari Mukti. “Consumers’ Perspectives on Fintech Lending in Indonesia: Analysis of Herding Behavior and Physiological Needs.” UTY Research & Journal 5, no. 1 (2023): 56–60. https://doi.org/https://doi.org/10.46923/ijbhes.v5i1.251.
Aptika, Admin. “Sistem E-Commerce Dan Perlindungan Konsumen.” aptika.kominfo.go.id, 2017. https://aptika.kominfo.go.id/2017/06/sistem-e-commerce-dan-perlindungan-konsumen/.
Bi. “Mengenal FinancialTeknologi.” bi.go.id, 2024. https://www.bi.go.id/id/edukasi/Pages/mengenal-Financial-Teknologi.aspx.
Dewa Gede Sudika Mangku, Ni Putu Rai Yuliartini, I. Nengah Suastika, I. Gusti Made Arya Suta Wirawan. “The Personal Data Protection of Internet Users in Indonesia.” Journal of Southwest Jiaotong University 56, no. 1 (2021): 202–9. https://doi.org/https://doi.org/10.35741/issn.0258-2724.56.1.23.
Ghanem, Elias. “The Convergence of Open Banking and Data Privacy in Fintech.” FinTech Magazine, 2024. https://fintechmagazine.com/magazine/fintech-magazine-july-2024.
Hassan H. H. Aldboush dan Marah Ferdous. “Building Trust in Fintech: An Analysis of Ethical and Privacy Considerations in the Intersection of Big Data, AI, and Customer Trust.” International Journal of Financial Studies 11, no. 3 (2023): 23. https://doi.org/https://doi.org/10.3390/ijfs11030090.
Hilda Muliana, Y. Budi Sarwo, Sabda Wahab, Ronny S utanto. “Legal Protection for Consumers and Business Actors in Selling and Buying Drugs Online.” Jurnal Hukum Kesehatan 7, no. 2 (2021): 361–75. https://doi.org/https://doi.org/10.24167/shk.v7i2.4154.
Ibrahim Radwan Alnsour. “Impact of Fintech over Consumer Experience Andloyalty Intentions: An Empirical Study OnJordanian Islamic Banks.” Cogent Business & Management 9, no. 2141098 (2020): 1–17. https://doi.org/https://doi.org/10.1080/23311975.2022.2141098.
Ika Atikah. “Consumer Protection and Fintech Companies in Indonesia: Innovations And Challenges Of The Financial Services Authority.” Jurnal Hukum & Pembangunan 9, no. 1 (2020): 132–53. https://doi.org/http://dx.doi.org/10.25216/jhp.9.1.2020.132-153.
Lessig, Lawrence. CODE Version 2.0, Basic Books. New York, 2016.
Lu Sudirman, Hari Sutra Disemadi. “Legal Protection for Borrowers and Business Dispute Resolution in Fintech Lending Service.” Jurnal Jurisprudence 11, no. 2 (2021): 187–204. https://doi.org/10.10.23917/jurisprudence.v11i2.158.
Nugroho, Andi. “Terkait Peretasan 2017 Equifax Sepakat Bayar Rp 98 Triliun.” cyberthreat.id, 2019. https://cyberthreat.id/read/1540/Terkait-Peretasan-2017-Equifax-Sepakat-Bayar-Rp-98-Triliun.
Orla Lynskey. “Complete and Effective Data Protection.” Current Legal Problem Oxford Academic 76, no. 1 (2023): 297–344. https://doi.org/https://doi.org/10.1093/clp/cuad009.
Purbo, Onno W. Mengenai Electronic Commerce. Jakarta: PT Elex Media Komputindo, 2001.
Redi Rahadian Bagaskara. “Legal Protection of Consumer Personal Data In Online Loan Transactions.” Asian Journal of Social and Humanities 2, no. 7 (2024): 1579–86. https://doi.org/https://doi.org/10.59888/ajosh.v2i7.295.
Samuel Warren, Louis Brandeis. “The Right to Privacy.” Harvard Law Review IV, no. 5 (1890): 138. https://groups.csail.mit.edu/mac/classes/6.805/articles/privacy/Privacy_brand_warr2.html.
Service, Tim Media. “Tren Fintech 2024 Jumlah Pengguna Paylater Naik.” Tirto.id, 2024. https://tirto.id/tren-fintech-2024-jumlah-pengguna-paylater-naik-g2Xx.
Setyowati, Desy. “91 Juta Data Pengguna Tokopedia Yang Bocor Masih Bisa Diunduh Gratis.” katadata.co.id, 2024. https://katadata.co.id/digital/e-commerce/5f01708894956/91-juta-data-pengguna-tokopedia-yang-bocor-masih-bisa-diunduh-gratis.
Sinta Dewi Rosadi, Andreas Noviandika, Robert Walters, Firsta Rahadatul Aisy. “Indonesia’s Personal Data Protection Bill, 2020: Does It Meet the Needs of the New Digital Economy?” International Review of Law, Computers & Technology 37, no. 1 (2023): 78–90. https://doi.org/10.1080/13600869.2022.2114660.
Siti Nurhayati, Nurjamil. “Tanggungjawab Nazhir Koperasi Syariah Sebagai LKS PWU Dalam Pengelolaan Wakaf Uang Melalui Aplikasi Fintech.” Res Nullius Law Journal 2, no. 2 (2020): 141–57. https://doi.org/https://doi.org/10.34010/rnlj.v2i2.3196.
Statistika. “Https://Www.Statista.Com/Outlook/Fmo/Digital-Payments/Indonesia.” statistica.com, 2024. https://www.statista.com/outlook/fmo/digital-payments/indonesia.
Tempo. “Data Prediksi Angka Pengguna E-Commerce Di Indonesia.” Tempo.co, 2024. https://www.tempo.co/data/data/prediksi-angka-pengguna-e-commerce-di-indonesia-2024-248394.
Tundjung Herning Sitabuana, Ade Adhari, Dixon Sanjaya, Ibra Fulenzi Amri. “The Importance of Personal Data Protection Act for The Protection of Digital Society in Indonesia.” Asian Institute of Research: Law and Humanities Quarterly Reviews 2, no. 3 (2023): 128–41. https://doi.org/10.31014/aior.1996.02.03.77.
Wardah Yuspin, Alfan Dzikria Nurrachman, Ata Fauzie, Lukman Hakim. “Legal Protection Against Lender in Fintech Peer-to-Peer Lending Sharia.” USM Law Review 7, no. 2 (2024): 933–47. https://doi.org/http://dx.doi.org/10.26623/julr.v7i2.9064.
William L. Prosser. “Privacy: A Legal Analysis.” California Law Review 48 (1960): 380.
Yohanes Leonardus Ngompa, Mary Grace Megumi Maran. “Legal Development and Urgency of Personal Data Protection in Indonesia.” JILPR Journal Indonesia Law and Policy Review 5, no. 3 (2024): 627–35. https://doi.org/https://doi.org/10.56371/jirpl.v5i3.284.